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Can't get Sugarcube 2.12 to stay installed (desktop)

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My last game was made using the Sugarcube 2.11.0 format, and after 2.12 was released I added that too. As I'd finished my latest game I stopped using Twine for a while, but when I launch Twine now 2.12 isn't there - in fact 2.11 isn't even there any more.

I go through the install procedure and it accepts 2.12 (in fact it adds two copies of it for some reason) but then when I close Twine and reopen, they're gone again and I get the error message:
The story format 'SugarCube 2 (local/offline)' could not be loaded ().
What am I doing wrong? Does the folder containing the format have to be stored in a specific place after you've installed it?

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